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FAQs (Frequently Asked Questions)

How do I sign up for a workshop?

1. Login into our enrollment system using your My.UNL login/password.
2. Choose your preferred view in the left-hand navigation area.
3. In List Workshops screen, click the Register link to the right of each workshop. Or, in the Workshop Calendar screen, click the Add button.
4. To verify that you're signed up, click the View Your Schedule link at the left. The workshops that you've signed up for will appear.
5. You will receive a reminder by e-mail one business day prior to the workshop.

How do I pay for a workshop?

Introductory workshops are generally free of charge; however others do require payment prior to attending. In general, workshops offered by ITG staff will be $20/hr. For example, an hour workshop will cost $20, one and a half hours will be $30 and a two-hour workshop will be $40. Training offered by Tech Ed Solutions will have their pricing listed on the ITG web site at the discounted UNL price.

1. After you click the Register link to the right of each workshop. Or, in the Workshop Calendar screen, click the Add button, you will need to select your payment option.
   • You may either select to pay online with a cost object number or to pay by check.
   • If paying by check, you may stop by any of the UNL Computer Sales stores on campus to make payment prior to attending the workshop.

How do I drop a workshop if I can’t attend?

1. Login into our enrollment system using your My.UNL login/password.
2. Click the View Your Schedule link in the left-hand navigation area.
3. Click the Drop link at the right of the workshop you wish to drop.

Because the workshop size is limited, please drop the workshop if you are unable to attend so another person can attend instead. No-shows will be billed; however, you may retake the workshop for free at a later date. Please be sure to inform the instructor when it is a retake. Tech Ed Solutions has a strict cancelation policy. Depending on the class, there is either a 10-day or a 30-day cancelation policy. If you are unable to attend, substitutions can be made with another person.

What if I need a workshop that's not offered?

We do our best to offer what faculty and staff at UNL are interested in; however, it's difficult to offer every software application on the market. If there is software you would like to see offered, we will certainly consider adding it, or perhaps can direct you to someone who can. E-mail us at: training@unl.edu.

What if I don't remember my login/password?

Because our workshop registration system is now linked to your My.UNL login/password, you need to contact the UNL Helpdesk at 472-3970 or helpdesk@unl.edu.

Need more help?

There are many excellent resources out there to help you. Here are just a few:

• Start with the application's "Help" menu.
• Refer to your handouts and any notes from the workshop.
• Go to the Resources page to view several tutorials, self-help documents and other links to help you.
• Go to the Links page to view online tutorials, self-help documents and more to help you.
• Go to the Web sites of the software company who created the software (e.g., www.macromedia.com, www.adobe.com).
• E-mail us at training@unl.edu; we may be able to offer you individual instruction.